HireTenfold
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For B2B SaaS founders

Tenfold for B2B SaaS founders

Before you can hire marketing, support or sales, you are all three. The skill library is a startup curriculum, and the employees that use it will run the parts of those jobs that are just work.

Founders and small teams pre- or early post-revenue, doing every function themselves and losing the week to the ones they are worst at.

Say what it actually is

Positioning, then messaging, then everything downstream of both. Our employees arrive knowing the frameworks you would otherwise be reading at midnight.

  • Keep messaging consistent by working from one brand knowledge base.
    Works on a bare workspace.
  • Draft posts with a target keyword, title and meta description.
    Works on a bare workspace.

Talk to customers and do something with it

Every call becomes notes, decisions and owners. Transcripts become case studies. A weekly report tells you what customers actually complained about rather than what you remember them saying.

  • Turn a recorded meeting into notes, decisions and owners.
    Works on a bare workspace.
  • Draft case studies from customer call transcripts.
    Works on a bare workspace.
  • Report weekly on what customers actually complained about.
    Works on a bare workspace.
Read the playbook: Turn a recording into notes, decisions and owners

Support before you have support

Answers from your own docs, in the customer’s language, at 2am, with a human escalation the moment somebody is upset.

  • Answer tier-one questions from your existing help docs.
    Works on a bare workspace.
  • Keep first-response time under a minute at 2am.
    Works on a bare workspace.
  • Detect frustration in a thread and escalate to a human immediately.
    Works on a bare workspace.
  • Turn every resolved question into a draft help-centre article.
    Works on a bare workspace.
Read the playbook: Answer tier-one questions from your own docs

Pipeline before you have a sales team

Research, enrichment, outreach that is not a template, and the pipeline review built before the meeting rather than during it.

  • Research a prospect before the first call and produce a company brief.
    Works on a bare workspace.
  • Enrich every new lead with what public sources say about the company.
    Works on a bare workspace.
  • Answer inbound pricing questions in under a minute, around the clock.
    Works on a bare workspace.
  • Build the weekly pipeline review before the meeting starts.
    Works on a bare workspace.
Read the playbook: Research a prospect before the first call

What they already know

An employee hired for this work arrives with these, out of the full library. You do not configure them and you are not writing prompts to fake them.

  • Lean Startup Methodology
  • The Mom Test Framework
  • Product Positioning Framework
  • Jobs to Be Done Framework
  • Crossing the Chasm Framework
  • Predictable Revenue Framework
  • Grand Slam Offer Creation Framework
  • Behavior Design Framework

What this will not do for you

  • Writing your product. Employees produce documents, posts, briefs and reports, not your codebase.
  • Replacing customer conversations. The Mom Test skill will help you run them; it will not run them for you.
  • Founders who want one assistant at their own desk. That is a seat product, and we are priced per company.

Questions people ask

We are two people. Is this too much?
Possibly. Starter is $99 for two employees, which is worth it if there is a function you are actively failing to cover. If you want a smart assistant rather than a workforce, a per-seat product will serve you better and cost less, and our comparison pages say so.
Does it know our product?
It knows what you give it. Upload your docs, your positioning and your past decisions and it answers from those with the source quoted back, rather than from a general impression of your category.
Which skills matter most at our stage?
Before revenue: The Mom Test and Jobs to Be Done, because both are about not building the wrong thing. After first customers: positioning and offer, because that is usually what is actually broken when growth stalls.

Try it on one job.

1,000 credits, no card. Pick the job above you would most like to stop doing and give it to an employee this week.

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